Terms & Conditions

Quality Performers Limited - Terms & Conditions

 

These terms and conditions apply to the use of this Quality Performers Limited website. Please read through the terms and conditions. If you do not agree with the terms and conditions do not use this Website. If you do access the Website, and / or place an order, you thereby agree to be bound by these terms and conditions set out below.

 

  • How to Order: All orders can be placed online through the Website. Please do not e-mail your card details to sales@qpsport.com. No responsibility can be taken for the security of your details if given this way. All orders subject to availability.

 

  • Method of Payment: You can pay either by VISA or Master Card. It is imperative that you provide the cardholder's name as it is shown on the card. Card fraud is illegal and perpetrators will be prosecuted in all cases.

 

  • Out-of-Stock: If any item you have chosen is unavailable you shall be contacted via your e-mail address.

 

  • Pricing Policy: All products on www.qpsport.com are priced according to the currency you select on our website. Any duties/ entry requirements or local taxes are the responsibility of the purchaser.

 

  • Delivery: Goods will be dispatched to the address as stated in our delivery information section on the website. We would expect the maximum period of delivery would be within 14 days, unless specifically agreed with you the customer. We undertake to inform you of any subsequent change to the delivery time.

 

  • Return of Goods Policy: Goods can be returned for a full refund (including delivery charge) if they are faulty or if the wrong item has been dispatched, within 14 days after receipt of goods.

 

  • If the goods have been dispatched as ordered but are unwanted, then they can be returned for a full refund within 14 days after the receipt of the goods.

 

  • Items must be unused, still have their original packaging and labeling, and be accompanied by the original delivery note. Nothing in these conditions affects your statutory rights as a consumer. The card used for the purchase will be credited with the original purchase amount, where returns are accepted.

 

  • Complaints: We aim to deal with all complaints as effectively as possible. In the first instance, your complaint may be emailed to sales@qpsport.com , or mailed to the Customer Service Department, Quality Performers Limited, 485 Devon Street East, New Plymouth, New Zealand. We aim to acknowledge by email any emailed or mailed complaint within 2 working days of receipt, and to conclude our investigations as soon as possible thereafter.

 

  • Privacy: Where an order form exists, we will request information from the user as required. Here a user must provide contact information (like name, shipping address, landline telephone number) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill customers' orders. In case of difficulty in processing an order, this information will be used to contact the user. We will comply with our privacy policy.

 

  • If a user's personal information changes (such as your address), or if a user no longer desires our service, we provide a way to correct, update or remove that user's personal data provided to us. This can be done by emailing Customer Services at sales@qpsport.com
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  • Security: This website takes precautions to protect users' information. When sensitive information is submitted via the Website, that information is encrypted and is protected with SSL. The servers on which we collect and store personal information are kept in a secure environment.

 

  • Credit Card Transactions: This website utilizes an independent third party credit card payment processor (www.worldpay.com) to process credit card payments. Credit card details are encrypted using best industry standards. No credit card details are stored by us in any way.

 

  • This Agreement, which consists of the terms and conditions set out, shall be construed in accordance with the laws of New Zealand, without regard to any conflict of law provisions.

 

  • Quality Performers Limited reserves its right to modify the terms and conditions that apply to your use of this website. By using this Website following any such change you agree to adhere to and be bound by the terms as modified. It is your responsibility to check the applicable terms and conditions each time you use our website and/ or place an order.

 

  • Quality Performers Limited’s website and all of their contents, are provided solely for personal, noncommercial (other than for the purchase of merchandise from our website) use by the users of our Site. No right, title or interest in any materials or software is transferred to you as a result of your use of the website.

 

  • Trademark Information: Quality Performers Limited, Quality Performers Limited Online Store, and other Quality Performers Limited logos and product and service names are or may be trademarks of or otherwise the intellectual property of Quality Performers Limited. Any reproduction or use of any of the contents of this Site without the express written consent of Quality Performers Limited is prohibited.

 

  • Indemnification: By using Quality Performers Limited Website you agree to defend, indemnify and hold Quality Performers Limited harmless from any and all claims, damages, costs and expenses, including legal fees, arising from or related to your use of Quality Performers Limited products website.

 

  • Colors: Every effort has been made to portray the colors of our products that appear on the Site and in the On-Line Catalog as accurately as possible. However, because the actual colors you see depend on the monitor you are using, Quality Performers Limited cannot guarantee that your monitor’s display of any color will be completely accurate.

 

  • General Disclaimer: Quality Performers Limited reserves the right, in its sole discretion and without any obligation, to modify or correct any error or omissions in any portion of this website.

THIS SITE AND ALL OF THE PRODUCTS ON OR REFERENCED BY THE SITE ARE PROVIDED ON AN "AS IS" BASIS, WITHOUT WARRANTIES OF ANY TYPE AND QUALITY PERFORMERS LIMITED EXPRESSLY DISCLAIMS ANY AND ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, WITH RESPECT TO ANY MATERIALS AND PRODUCTS. IN NO EVENT SHALL QUALITY PERFORMERS LIMITED BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES, LOSSES EXPENSES OR COSTS OF ANY KIND WHATSOEVER WITH RESPECT TO THE USE OF THIS SITE OR PRODUCTS PURCHASED THROUGH THE ON-LINE CATALOG. BY YOUR USE OF THIS SITE, YOU AGREE THAT YOU ARE USING THIS SITE SOLELY AT YOUR OWN RISK. WITHOIUT LIMITING THIS EXCLUSION IN ANY WAY, QUALITY PERFORMERS LIMTED WILL NOT BEAR ANY LIABILITY ARISING DURING USE OF THE PRODUCTS OR THE CONSEQUENCES OF ANY SUCH IJURY.

 

  • Contacting Quality Performers Limited By E-Mail: We welcome your communications to us by e-mail. We read every message that comes to us. We also try to respond to all messages we receive.

 

  • Corporate Information: This Web Site is operated by Quality Performers Limited, 485 Devon Street East, New Plymouth, New Zealand. For more information about stores operated by Quality Performers Limited, please visit the Quality Performers Limited Web Site at www.qpsport.com or call +64 6 7574773.

 

 
 
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